Dutch Infrastructure:

Maintaining the roads using a cost data-driven approach

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18 June, 2019


On a regular basis, maintenance must be carried out. Your car needs a check-up, the exterior of your home needs to be inspected and cleaning of your electrical devices is advised. Amongst others, a reason for maintenance is to make sure the subject will perform as how it was designed before.


The examples given here are all types of preventive maintenance, maintenance if it is not broken yet. In the industry, it is not always possible to continue the processes while doing maintenance, therefore there must be a ‘stop’ in processes in order to execute the maintenance. This type of ‘stop’ is known as turnaround or shutdown.


Turnarounds or shutdowns are common events in the infrastructure industry. As an example, let’s focus on the maintenance needs of one specific discipline within the infrastructure sector: Roads.

Investigating the conditions of the roads in the Netherlands, it looks like the Dutch infrastructure industry will face some challenges regarding the maintenance during the coming years.

Maintaining the roads in the Netherlands

The first roads in the Netherlands were constructed based on the limited infrastructure knowledge of the 60’s. Consequently, the roads were overdesigned to transport people in a safe way. Despite the maintenance executed over time, these roads need to be replaced now. Next to this also newer generation of roads and bridges require renewal. Compared to 60’s, the design skills improved, however the design of this generation infrastructure was based on the expected load back then and the mobility of today was impossible to predict by that time. This means that also this generation of infrastructure needs to be replaced, earlier than expected.

Cost-data driven approach

It requires a complete approach with efficient maintenance procedures, good planning and dedicated teams to replace two generation of infrastructure in the same time frame among other investments and improvements, cost data could help the sector in this challenge.

In our work with countless companies around the world, we have found that fully exploiting data requires three capabilities:


First, you need to collect the cost data. The volume of data has been growing rapidly over the past years. Bigger data means opportunity to expand insights as it gives companies multiple angles to look at the infrastructure project. It is crucial to ensure that data is collected rigorously and used responsibly to get robust and consistent information needed for maintenance.

Second, you need the right analytics to perform. Collecting the data is essential, but most often companies don’t know how to use the cost data to tackle turnaround and maintenance challenges. Performance improvements arise from analytics and metrics in place that allow management to make key decisions and optimize decisions.

Third, you need to transform culture using the right tools. The mismatch between existing culture and new approaches might lead to analytics not being put to use. Managers could be distant to making decisions based on big data analytics. To make the analytics part of their daily turnaround operations, managers need the intuitive tools and dashboards that will help them solve problems and identify opportunities.


Based on our experience, the Dutch infrastructure industry shouldn’t wait anymore and start using the power of cost data and big data analytics today. This is essential since the technology and the size of the data will continue to grow, bringing new opportunities. Companies should take a step by step strategy to collect the cost data, have the right analytics in place, and transform the culture using the right tools. With the data-driven approach, the companies in the infrastructure industry will build the capabilities needed to stay competitive.

If you are interested to learn more about how Cleopatra Enterprise help Rijkswaterstaat in the field of construction & maintenance of the main infrastructure facilities in the Netherlands ( roads, waterways and water systems) then you can download the case study from here.


If you want to know about our solution, Cleopatra Enterprise, please contact our experts and don’t forget to subscribe for our Newsletter by filling in the short form on the right side of the page.



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